Frequently Asked Questions


Who does the vehicle inspections?

A Vehicle Inspectors trained and certified technician travels to the vehicle, performs the desired inspection requested by you, then sends you the completed findings in our proprietary vehicle inspection report.

How do I get the vehicle report?

The report will be sent to you by email, usually within 24 hours, or the next business day.

How do I order an auto inspection?

Orders can be placed online at, 24 hours a day/7 days a week, or by phone during regular business hours. Once an order is placed, we will contact you to set up an appointment. Our website offers detailed information and an easy step-by-step guide to placing your inspection order.

How do I pay for the inspection?

Payment can be made using all major Credit/Debit cards and PayPal. All transactions are safe and secure.

When can I have a vehicle inspection done?

All inspections are done by a scheduled appointment only. We are available Mon-Fri 8am-6pm, and Sat 9am-1pm. Closed Sundays.

How long does the inspection take?

Most vehicles will take 45 minutes to 1 hour. We do a complete and thorough examination of the vehicle and that takes some time. When we are finished with our inspection we are confident that you will have all the information you need to make the most informed purchasing decision.

What if the car sells before the inspection?

If the vehicle sells before the inspection, or the seller of the vehicle cancels the appointment before our inspector arrives, you will receive a full refund.

What if I need to cancel the inspection?

You can cancel the appointment anytime before the day of the inspection for a full refund. If you cancel on the day of the inspection, a $30.00 cancellation fee will apply.

Do you check for accident, frame, or flood damage?

Yes. Vehicles that have been in an accident or flood have distinct signs that can be detected by our trained inspectors. We will give a detailed explanation of any issues that may arise from our findings.

Do you put the car on a lift for the inspection?

No. Because our inspections are done at your home, office, or dealer, we do not use one. Our technicians are trained to conduct inspections and locate issues without the need of a lift.

Do you check the title and paperwork for the vehicle?

Yes. If the title and paperwork are available, we will take pictures and include it in the report. Remember: Each state holds different laws and requirements for title/ownership transfers. Vehicle Inspectors offers helpful DMV information on our site for each state. Check it out!

Does Vehicle Inspectors do appraisals?

Unfortunately, at this time, we do not conduct appraisals.

Do you do state DMV inspections?

No. The DMV uses a completely different inspection.

After an inspection, will I be able to talk to the inspector?

Yes. Vehicles are as unique as a finger print and some will have some kind of follow-up question to the inspection. If you have any questions, we are here to help!

If you recommend we complete the purchase, what’s next?

That’s up to you and the seller. But, if you bought the vehicle online, you’ll need vehicle transportation.

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