Vehicle inspection FAQs.

Orders can be placed online through /book 24 hours a day, or by phone during dispatch hours. Once your order is placed, we match you with a certified inspector in your area — most jobs are accepted within 2-4 hours on business days.

All inspections are done by appointment. Inspectors coordinate directly with the seller once they accept your job. Same-day appointments are sometimes available depending on inspector coverage in your area.

A certified technician travels to the vehicle, performs the tier’s full checklist, and completes a structured report. Inspectors are vetted, insured, and carry their own diagnostic tools. Many are ASE-certified or shop owners running independent work.

A Bronze inspection takes about 45 minutes on-site. Silver runs 60-75 minutes. Gold is 90 minutes plus an extended road test. You’ll have the full PDF report within 24-48 hours of the inspector leaving the seller.

Cancel anytime before the inspector is dispatched to the seller’s location. Cancellations after dispatch may incur a coordination fee. Before any inspector accepts, cancellation is free.

Yes. Frame pulls, weld marks, panel-gap inconsistencies, paint mismatch, undercarriage silt lines, and connector corrosion are all specific things our inspectors look for and document with photos.

Bronze $249, Silver $349, Gold $449. Specialty inspections (RV, motorcycle, fleet, classic) are custom-quoted. Your exact price shows on /book before you confirm payment.

No. Most of our customers are buying out-of-state and never see the vehicle in person. That’s the whole point — we are your eyes on the car.

Yes, after the report is delivered. Every vehicle is unique and almost every customer has a follow-up question. You can reach the inspector through us for any clarifications on specific findings.

That’s a red flag worth listening to. A seller with nothing to hide has no reason to decline a third-party inspection. If you’re denied access, let us know — in most cases we can refund the inspection fee if the inspector hasn’t already been dispatched.

Yes. Specialty inspections — EV battery health, diesel regen / DPF status, lifted-truck suspension geometry, classic car originality — are available as add-ons at booking through the Specialty tier.

The completed PDF report is emailed to you within 24-48 hours of the inspection. Most reports are delivered within 24 hours; complex or specialty jobs can take up to 48.

A full written assessment across all inspection categories (exterior, interior, under-hood, undercarriage, OBD-II, road test where applicable), 30-90+ photographs depending on tier, a summary of findings, and a recommendation.

Absolutely. That’s what most clients do. Every finding is documented with a photo and plain-English explanation, which gives you specific talking points with the seller. Most customers save multiples of the inspection fee at the negotiating table.

No. A pre-purchase inspection is an expert visual and operational check with an OBD-II scan, but it’s not a teardown. If we find something serious, the report tells you what to ask a shop to confirm before you buy.

Yes. The report is yours once delivered. Forward it freely to a mechanic for a second opinion, to a lender for financing, or to a shipping company if you’re having the vehicle transported.

History reports tell you what’s been reported. An inspection tells you what’s actually there. A car can have a clean CARFAX and still show hidden accident damage, aftermarket modifications, or mechanical problems. Use both.

If no certified inspector accepts your job within 72 hours, we automatically refund your payment — no phone call, no email fight. You only pay for an inspection that actually happens.